Category Archives: Data Governance

Policy and practice for managing access, quality, and use of data.

Qualities of Information

The following is a hierarchy of information and data qualities supporting decision making. While logic­-driven technologies and systems are major underlying elements of data creation and reporting, its decision making characteristics are highly qualitative. The information moves through dynamic personal, social and … Continue reading

Posted in Child Welfare, Data Governance, Systems | Leave a comment

US Comprehensive Child Welfare Information System Requirement (CCWIS)

The following from https://www.gpo.gov/fdsys/pkg/CFR-2017-title45-vol4/xml/CFR-2017-title45-vol4-sec1355-52.xml illustrates transparency in system development and outlines key high level requirements for a child welfare information system. What is interesting to me is the lack of any mention regarding system usability and implications for work effort, staff … Continue reading

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EMR System Frustrations

Communications from a Doctor regarding the EMR system: “I have low to no expectations. It may simply be a case of feeling better passing on my pain! Speaking philosophically, all the other tech I use in my life seems way … Continue reading

Posted in Data Governance, Sandy Hill, Systems | Leave a comment

Toronto Star editorial promotes child welfare service standards

https://www.thestar.com/opinion/editorials/2015/05/10/ontario-should-set-benchmarks-for-care-by-childrens-aid-societies-editorial.html?referrer= “Meanwhile, a government-appointed commission concluded in 2012 that the child protection system does not provide value for money, and described services as “fragmented, confused and siloed.” Its recommendations included creating a centralized computer system to standardize inconsistent data the … Continue reading

Posted in Accountability, Child Welfare, CPIN, Healthy Systems | Leave a comment

Texting and youth services policy

I suggest that service policy focus NOT on specific media or technologies — the local expert does need to have full grasp of these. Instead focus on ‘safe and reasonable’ communications. Unlike business supported devices and channels (BBM, Yammer, SMS), … Continue reading

Posted in Child Welfare, Data Governance, Online Effectiveness, Uncategorized | Leave a comment

SAMS – a caution for CPIN?

https://www.thestar.com/news/canada/2015/01/30/internal-memo-shows-welfare-computer-system-problems-drag-on.html Large system implementations frequently go over budget, fail to meet schedules and are pushed out the door because senior decision makers fail to recognize (or are not communicated) the seriousness of existing deficiencies. SAMS is another IBM system which … Continue reading

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Putting children not schedules at the centre of systems development

Trainers identify common case management situations with potential confusion regarding recording requirements and supervisory notifications for approval. April-15-14 Trainers Question: ” When recording a departure, does this need to be done through both a contact log (type – approved departure) … Continue reading

Posted in Accountability, Child Welfare, CPIN, Participatory Design | Leave a comment