Category Archives: Data Governance

Policy and practice for managing access, quality, and use of data.

Qualities of Information

The following is a hierarchy of information and data qualities supporting decision making. While logic­-driven technologies and systems are major underlying elements of data creation and reporting, its decision making characteristics are highly qualitative. The information moves through dynamic personal, social and … Continue reading

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US Comprehensive Child Welfare Information System Requirement (CCWIS)

The following from https://www.gpo.gov/fdsys/pkg/CFR-2017-title45-vol4/xml/CFR-2017-title45-vol4-sec1355-52.xml illustrates transparency in system development and outlines key high level requirements for a child welfare information system. What is interesting to me is the lack of any mention regarding system usability and implications for work effort, staff … Continue reading

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EMR System Frustrations

Communications from a Doctor regarding the EMR system: “I have low to no expectations. It may simply be a case of feeling better passing on my pain! Speaking philosophically, all the other tech I use in my life seems way … Continue reading

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Toronto Star editorial promotes child welfare service standards

https://www.thestar.com/opinion/editorials/2015/05/10/ontario-should-set-benchmarks-for-care-by-childrens-aid-societies-editorial.html?referrer= “Meanwhile, a government-appointed commission concluded in 2012 that the child protection system does not provide value for money, and described services as “fragmented, confused and siloed.” Its recommendations included creating a centralized computer system to standardize inconsistent data the … Continue reading

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Texting and youth services policy

I suggest that service policy focus NOT on specific media or technologies — the local expert does need to have full grasp of these. Instead focus on ‘safe and reasonable’ communications. Unlike business supported devices and channels (BBM, Yammer, SMS), … Continue reading

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SAMS – a caution for CPIN?

https://www.thestar.com/news/canada/2015/01/30/internal-memo-shows-welfare-computer-system-problems-drag-on.html Large system implementations frequently go over budget, fail to meet schedules and are pushed out the door because senior decision makers fail to recognize (or are not communicated) the seriousness of existing deficiencies. SAMS is another IBM system which … Continue reading

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CPIN Reporting: Intro and Analysis

ASM-CAST DB-HCAS AF-CAST Friday, November 21, 2014 Background Halton and CAST are active participants of the CPIN Reporting Group. This initiative is a joint analysis and review of CPIN-Cognos Reporting functions and the pre-built standard reports. The legacy information management … Continue reading

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Putting children not schedules at the centre of systems development

Trainers identify common case management situations with potential confusion regarding recording requirements and supervisory notifications for approval. April-15-14 Trainers Question: ” When recording a departure, does this need to be done through both a contact log (type – approved departure) … Continue reading

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Prioritizing project requirements and acknowledging trade-offs

Like many others we are currently facing project management challenges that strain everyone. Competing messages; deliverable overload; and unrealistic scheduling often create yet more friction and frustration. Identifying these and pushing back on them is healthy for the PM and … Continue reading

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Maximum value from human services IT

In 2012, the American Public Human Services Association (APHSA) released a 20 page report, Achieving Maximum Value from HHS IT Systems. This report, co-authored with Microsoft, summarizes challenges and and best practice solutions to transforming human service IT. 35 states … Continue reading

Posted in CPIN, Data Governance, Healthy Systems, Web Services | 1 Comment