Unexpected improvements frustrate

Note from staff frustrated by system changes.

“What does one have to do to ensure that changes made to the computer system are shared with the other staff members who have to use it.

Case in point: Can you imagine how frustrating it is to be happily trying to get into Breakthru, not knowing that someone has installed an
automatic sign on. Can you imagine how much time was wasted, not to mention frustration, when the computer kept spewing out insulting
messages when I tried to type in my address code.

Is this some kind of game that you persist in playing – see who can drive the staff completely out of her cotton picking mind by sneaking in
little programs that are supposed to make life easier, but have the reverse effect because no one knows they are there.

Why are you doing this to me?????????”


About mielniczuk

Community, systems, design, collaboration, change, evidence, Intelligent Accountability(c)
This entry was posted in Participatory Design, Systems. Bookmark the permalink.

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